Key Information

Course Full Name: NCFE CACHE Level 3 Diploma in Management

Qualification Number: 601/4032/X
Level: 3
Credits: 45
Guided Learning Hours: 284
Total Qualification Time: 550
Minimum Entry Age: 16
Fees: Details to be announced

Course Information
This qualification is suitable for learners aged 16 and above. This qualification aims to provide learners with the knowledge and skills they need to operate as a successful manager. It will also allow learners to develop skills, such as communication, presentation skills and project management, in relevant managerial roles.

Mandatory Units:
• Unit 01 Manage Team Performance
• Unit 02 Principles of People Management
• Unit 03 Principles of Business
• Unit 04 Principles of Leadership and Management
• Unit 05 Manage personal and Professional Development

Optional Units:
•Promote Equality, Diversity and Inclusion in the Workplace
•Manage Individuals’ Performance
•Manage Individuals’ Development in the Workplace
•Chair and Lead Meeting
•Manage Conflict within a Team
•Procure Products and/or Services
•Implement Change
•Implement and Maintain Business Continuity Plans and Processes
•Collaborate with other Departments
•Support Remote or Virtual Teams
•Participate in a Project
•Develop and Maintain Profession Networks
•Develop and Maintain Professional Networks
•Develop and Implement an Operational Plan
•Encourage Learning and Development
•Discipline and Grievance Management
•Develop Working Relationships with Stakeholders
•Manage Physical Resources
•Prepare for and Support Quality Audits
•Manage a Budget
•Manage a Project
•Manage Business Risk
•Manage Knowledge in an Organisation
•Manage Redundancy and Redeployment
•Encourage Innovation
•Manage the Impact of Work Activities on the Environment
•Recruitment, Selection and Induction Practice
•Buddy a Colleague to Develop their Skills
•Contribute to the Improvement of Business Performance
•Negotiate in a Business Environment
•Develop a Presentation
•Deliver a Presentation
•Contribute to the Development and Implementation of an Information System
•Resolve Customers Problems
•Resolve Customer Complaints
•Gather, Analyse and Interpret Customer Feedback
•Employee Rights and Responsibilities
•Health and Safety Procedures in the Workplace
•Manage Events
•Review the Quality of Customer Service

Entry Requirement
There are no specific requirements.

Course Delivery
Students will still need to prepare a portfolio of evidence. We encourage centres to review our guidance on the types of evidence and evidence capture that we permit including, video, photos and other digital means of demonstrating knowledge and skills.

Some optional qualification content has been removed where it does not detract from the purpose of the qualification.

Students are still required to complete the work placement, but the focus should be on learning outcomes and evidencing competence. We have removed the requirement for students to complete a minimum number of placement hours. Students should still record their hours.

The adaptation addendum document contains further information on how learning outcome/evidence of competence needs to be met either within the workplace or via alternative assessment methods.

Progression
Learners who achieve this qualification could progress to:
•Level 4 NVQ Diploma in Management
•Level 4 Certificate in Leadership and Management