COVID-19: Customers are Desperate to Dine, but Restaurants and Pubs are Facing a Recruitment Crisis

Source: SKY News

The hospitality industry is facing a recruitment crisis as it struggles to fill thousands of vacancies. Venues are finding it difficult to hire front-of-house staff and chefs as they experience a shortage of 188,000 workers, according to research by UK Hospitality.

Bars, pubs, restaurants and cafes have been able to serve customers indoors in England since last week. But whilst customers have been desperate to dine, the industry has struggled to find people to serve them.

Some bars and restaurants are taking matters into their own hands, finding unique ways of getting staff signed up to the books. Laura Harper-Hinton is a founder of Caravan restaurants and has been paying customers to recommend their friends for work. While the recruitment scheme has been working so far, Ms Harper-Hinton said it is not sustainable.


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